Shipping
Are Duties and Taxes included in my order?
Yes, duties and taxes are included in the final price.
How long will it take to get my order?
It depends on where you are. We have a commitment to have all orders picked and fufilled within 1 business day. If your order is placed before 2pm EST it will be fulfilled the same business day. Standard parcels are usually delivered within 1-5 business days and Express parcels are delivered within 1-2 business days. Delivery details and tracking information will be provided in your confirmation email.
How much is shipping?
We offer free standard shipping for all USA orders over $75 (with the exception of rods & oversize items)
If your order does not qualify for free shipping, you can see the calculated cost of shipping at checkout. (Shipping cost will be shown before you enter payment information).
Please note that rods and oversize items have a flat shipping fee of $$28.99 and do not qualify for free shipping.
How do you package rods for shipment?
We use a solid protective rod tube wrap your rod to ensure it will be safe during transit. We also outline to our carrier that these packages are fragile.
What is your exchange/return policy?
We accept any exchanges or returns within 14 days of your purchase as long as the items are in original packaging with tags! Please note return label costs are not covered by Ptbo Pro Tackle.
Do you have an in-store location?
We have a 4000sqft showroom with over 30,000 skus! Come visit us at 1755 Lansdowne St W, Peterborough Ontario Canada